COVID-19 Infocenter

Here you will find an overview of all measures relating to the coronavirus epidemic in order to run your coffee business safely and hygienically for you and your customers.
This page will be added to and updated regularly to provide you with all relevant information promptly.

Restarting your machines
These detailed step-by-step instructions will guide you through restarting your machines and point out what you need to pay attention to when handling water filters.
Go to the step-by-step instructions for restarting your machines

Cleaning/disinfecting the touch display
Here you will find valuable tips on how to hygienically clean the touch displays of your WMF coffee machines.
Go to the cleaning and disinfection tips

Digital support. Contact-free and safe.
Contactless control: WMF CoffeeConnect allows you to control and check your WMF coffee machine remotely.
Go to WMF CoffeeConnect
Augmented reality: with the new WMF PhotoSimu app, you can simulate our products in your setting in real time.
Go to the WMF PhotoSimu app
Cashless Payment: With our Self-Payment Solutions you can set up self-service service checkouts where consumers pay for their beverages, without providing additional hardware or additional staff.
Go to WMF Self-Payment Solutions
Self-service at its very best – contactless, hygienic and safe: The web-based app “WMF SmartRemote” is an innovative tool for ordering and preparing beverages completely contactlessly in the self-service segment.
Go to WMF SmartRemote

Notes on operating pauses for your coffee machine
When taking your coffee machine out of operation for an extended period, we recommend that you proceed as described here.
Go to the step-by-step instructions for extended operating pauses

Screensavers
Turn the displays of your WMF coffee machines into your advertising space - whether for special offers for customers or as information for your employees. Using the display management of our WMF CoffeeConnect solution you can upload individual screensavers for each of your machines remotely from your office.
WMF Professional Coffee Machines – Instructions Display-Management (PDF, 96.38 KB)
WMF Professional Coffee Machines – Corona Screensaver (ZIP, 298.36 KB)