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WMF Group GmbH

Tel.: +49 7331 258 482

Fax: +49 7331 258 792

E-Mail: gastro-export@wmf.de

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    Service Process

    Designed for sustainable customer success

    "Our mission is to deliver competence with a personal touch, keeping the customer at the centre of everything we do."



    Service Process

    Customer care center

    Customer care center
    The single point of contact for all services. Easy to reach via your preferred channel and in your local language. Providing competent support, taking ownership and managing your concern to resolution.

    Field service

    Field service
    Supporting you on-site with a fast, efficient service, our highly qualified technicians install, maintain and repair your coffee machines. They train and advise your staff and drive premium beverage quality based on their coffee competence.

    Logistics

    Logistics
    Worldwide delivery of high quality original spare parts and consumables is our mission. Smart planning algorithms paired with great experience allow us to support your business anytime, anywhere.