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Support

We have compiled some of the most frequently asked questions and answers about the WMF coffee machines, and the telemetry plattform WMF CoffeeConnect for you. Get self-help guidance with helpful how-to videos.

Support for the WMF Professional Coffee Machines

WMF Elevation 10

Find instructions on the use of the WMF Elevation 10 fully automatic coffee machine, for example for cleaning and care, and get help for troubleshooting.

Support for WMF Elevation 10

WMF Peak 50

View the how-to videos for our professional coffee machine WMF Peak 50 to learn how to install the machine, perform the regular cleaning processes and replace some of the most important spare parts.

Support for WMF Peak 50

WMF 950 S

Discover essential tips and answers for your WMF 950 S setup and usage in our FAQ section.

FAQ 950 S

WMF 1100 S

Get key insights and tips for your WMF 1100 S in our FAQ section.

FAQ 1100 S

Manuals and
safety sheets

In the operating instructions, you will find instructions and tips for setting up the machine, operating it, maintaining it (especially cleaning), and troubleshooting common issues. The manuals are available in various languages and are specifically tailored to the respective machine model.

Please visit the product page for each model to download the operating instructions. They can be found as last section on the specs pages.

View in the MediaPool

Support for the digital solutions

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WMF CoffeeConnect

We will answer all your questions, and we look forward to taking your coffee business forward into the future with WMF CoffeeConnect.

FAQ CoffeeConnect

Support for cleaning agents

Find the instructions on how to use the cleaning agents in the cleaning instructions of each coffee machine model as they differ from machine to machine.

To download the safety data sheets for the cleaning agents, go to the WMF Media Pool and select "Safety Data Sheets" within the category "Technical Documents".

WMF Media Pool