Technical service | WMF Professional Coffee Machines

With WMF,
it’s all covered.

Whatever the challenge,
we provide the solution.

20 %

Lower expenses on maintenance with our service plans

Whatever the challenge,
we provide the solution.

WMF partners with a diverse range of customers, from hotels and restaurants to coffee bars and convenience stores, understanding the unique challenges of the coffee business. We take pride in seeing many of our clients among the best in the world. With nearly 100 years of experience and insights from over 1.2 million active machines, we drive innovation to optimise your coffee business.

Our service packages ensure long-term success, offering financial stability with plannable follow-up costs and investment protection to maximize the lifespan of your coffee machine. We guarantee machine availability and consistent premium coffee quality while ensuring compliance with health, safety, and environmental regulations.

Focus on your business
while we take care of the rest.

Proven excellence

around the globe

Focus on your business
while we take care of the rest.

Installation, Maintenance, Repair – WMF service supports every phase of your coffee machine's operational lifetime.

Our expert technicians ensure your premium products are set up perfectly, meticulously maintained, and restored using high-quality original parts.

Our innovative services provide state-of-the-art treatment for your machines, leveraging IoT integration and digital solutions like WMF CoffeeConnect and WMF Remote Service Desktop. With a global service network in 113 countries, our partners deliver local support aligned with our standards, ensuring quick issue resolution. Trust WMF service expertise, with over 85,000 satisfied customers worldwide.

Refurbishment as a service offer

Refurbishment offer

Refurbishment as a service offer

We offer refurbishment as a service at significantly competitive prices with 12-month warranty to the parts and service we provide. Each machine is refurbished directly by us – the original manufacturer – in our own facility by our expert teams using original parts and the same strict production standards as new machines. Every machine is 100% tested and certified.

Refurbished by us, for you.

Refurbishment offer

We're here to help:
Get in touch.

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We're here to help:
Get in touch.

For immediate assistance, reach out through our contact form, hotline, support area, or chatbot. As a client, you'll have a dedicated contact person to support you. We're committed to resolving your issues promptly and effectively.