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WMF Group GmbH

Tel.: +49 7331 258 482

Fax: +49 7331 258 792

E-Mail: gastro-export@wmf.de

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    Customer Focus

    Whatever the challenge, we provide the solution.


    WMF global services


    "From hotels and restaurants to coffee bars and convenience stores. From offices to catering companies, WMF works with customers of all shapes and sizes. They truly understand the challenges of the coffee businesses which makes them first choice as the partner for my success."



    Your success depends on…

    Machine Availabilty

    Machine Availabilty
    Your ability to serve your customers at all times.

    Coffee Quality

    Coffee Quality
    Serving your customer a premium and consistent coffee quality.

    Plannable Follow-up Costs

    Plannable Follow-up Costs
    Avoiding surprises and finding the right level of commercial stability.

    Investment Protection

    Investment Protection
    Maximising the lifetime of your coffee machine.

    Operational Skills

    Operational Skills
    Making sure machine and staff work hand in hand to please your customers.

    Regulatory Compliance

    Regulatory Compliance
    Staying compliant with health, safety, security and environmental regulations.

    Customer Satisfaction

    Within a world where coffee still becomes more and more important to people, coffee drinkers expect the best quality and consistency of their favourite beverage. Paired with always on expectation that the technological advances of the last years has created, you need to be able to serve the customer when they demand it.

    WMF Services - Customer Satisfaction

    Commercial Success

    A professional coffee machine represents an excellent basis for commercial success. The challenge is to ensure the right level of financial stability to sup- port your business plans with plannable follow-up costs and protection of your investments.

    WMF Services - Customer Satisfaction

    Day-to-day operations

    The number of rules and regulations that you as a coffee machine operator have to comply with seems to be ever increasing. Paired with staff turnover, this represents a challenge to delivering the excellence you need in your day to day operations.

    WMF Services - Customer Satisfaction