Global Presence
Proven excellence around the globe
Local Capabilities
Each of our service partners around the world has a local service network with the capabilities to provide service in line with our global services portfolio.
+ Support Infrastructure
All of our partners are embedded in our global service community, and have access to technical support, digital services, spare parts, consumables and training.
= Consistent Quality
Our global service standards, KPIs and partner audits ensure that our partners provide service to the high level that we require and you expect.
Did you know...
113
our integrated service network reaches 113 countries?
85,000
more than 85,000 customers around the globe trust our service expertise?
400
our service technicians carry up to 400 spare parts with them in their car?
230
we service our coffee machines on 230 cruise ships around the world?
1.2 million
our service expertise is based on more than 1.2 million active machines?
100
we have been doing this for almost 100 years?
