What is a Bean-to-Cup Coffee Machine?

A bean-to-cup machine grinds whole coffee beans fresh for each drink, then automatically brews espresso-based drinks like americanos, cappuccinos, lattes and flat whites. Most commercial models also have built-in milk systems (either automatic or manual), making them a complete coffee solution for the office.

Types of Commercial Bean-to-Cup Machines

• Entry-Level Machines:
  Ideal for small offices or teams under 20 people. Simple user interfaces, limited drink options, and smaller water tanks.

• Mid-Range Machines:
  Best for medium-sized offices. Typically feature larger bean hoppers, dual boilers for faster service, and basic customisation options.

• High-Volume Professional Machines:
  Designed for large offices or hospitality-style break areas. High capacity, multiple grinders, extensive drink menus, and smart telemetry features for maintenance and reporting.

Key Features to Look For

• Drink Customisation:
  Adjustable strength, temperature, and milk ratio for personalised drinks.

• Milk System Type:
  Options include automatic frothers, steam wands, or fresh milk systems. Choose based on hygiene needs and drink variety.

• Cleaning & Maintenance:
  Look for machines with automatic cleaning cycles and easy-to-access maintenance alerts.

• Touchscreen Interface or App Control:
  Modern, user-friendly machines make life easier for everyone in the office.

• Water Supply:
  Tank-fed machines are easy to install, while plumbed-in models are better for higher usage.

Buying Considerations

• Office Size & Coffee Demand:
  Consider how many people will use the machine daily and how many cups you'll need it to handle.

• Drink Preferences:
  Do your staff prefer black coffee, milky drinks, or both? This will impact the milk system you need.

• Budget & ROI:
  A quality bean-to-cup machine is an investment but it pays off in staff satisfaction, productivity, and reducing café runs.

• Service & Support:
  Choose a supplier that offers ongoing maintenance, training, and fast support if anything goes wrong.