Information on Data Act

The WMF GmbH, through its professional brands WMF, Schaerer, Curtis, offers connected products. These products generate data, which is then saved by the SEB Group to offer Digital Solutions and remote features.

In order to comply with data regulations such as the General Data Protection Regulation (GDPR), the data act and other applicable laws, the SEB Group offers to make the data generated by the products available to users.

This document aims to define the data available for the mentioned SEB Group professional products.

Access to data is provided free of charge to users, in accordance with the EU Data Act.

Relevant WMF machines

• WMF 1100 S (telemetry optional)

• WMF 1300 S (telemetry optional)

• WMF 1500 F

• WMF 1500 S

• WMF 1500 S+

• WMF 5000 S

• WMF 5000 S+

• WMF 8000 S (telemetry optional)

• WMF 9000 S+

• WMF espresso

• WMF espresso NEXT

Relevant Schaerer machines

• Schaerer Coffee Club (telemetry optional)

• Schaerer Coffee Skye (telemetry optional)

• Schaerer Coffee Soul (telemetry optional)

• Schaerer Coffee Soul 10/12 (telemetry optional)

Relevant Curtis machines

• Curtis Skyline (telemetry optional)

• Curtis Genesis (telemetry optional)

Defined data (dispenses, events, machines) can be downloaded from the digital platform (section “Analytics” -> “Data Export”) via direct export or on a regular basis (scheduled data export). To access this feature, a request must be made through the contact form, including information about the organization and user and the product serial number and machine type concerned.

To receive the respective data (dispenses, events incl. cleanings, machines) via a webhook API (JSON files), a request must be made through the contact form, including information about the organization and user and the product serial number and machine type concerned. This information is required to set up the API accordingly.

Requests to retrieve all data sent by one product (incl. available recipes) must be made through the contact form available on the respective digital platform website (WMF CoffeeConnect, Schaerer Coffee Link, SEB Professional Coffee Smart, Curtis Coffee Sync). The request must specify the email address of the user account and the product serial number and machine type concerned. This information can be found on the machine plate.

Once the request is made, the data will be sent within 4 weeks in a zip format, consisting of several CSV files. It is also possible to request the deletion of the data.